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Privacy Policy

Effective Date: May 5th, 2021


MELOMYS LLC (hereinafter “melomys”, “we”, “us”) has created this Privacy Policy (“Privacy Policy”) to explain what information may be collected through including its subpages (the “Website”), how we use this information, and under what circumstances this information is disclosed to third parties. This Privacy Policy also applies to information we collect through mobile applications and other sites that display this Privacy Policy. This Privacy Policy also applies to information collected on social media, in person, or through other interactions with us.

What Data Is Collected

Like many website operators, melomys collects non-personally identifying information such as browser type, language, referring site, and date and time of visit. This data is collected to understand how visitors are using the website to improve functionality. Non-personally-identifying information may be collected, analyzed, and published in a report by melomys to understand website usage.

We also collect potentially personally-identifying information. The type and amount of information collected depends on the interaction with melomys. 

  • Internet Protocol (IP) is collected for users that are logged on. It is also collected when leaving comments and reviews.
  • Visitors who sign up for an account provide a minimum of a username and email address. Address and billing information can be saved as a convenience for checkout.
  • Visitors who purchase from melomys are asked to provide personal and financial information necessary to process transactions and delivery products. We only collect what is necessary to fulfill the transaction. Visitors who purchase from us may share Name, Email Address, Phone Number, Username, Password, Shipping Address, Payment Card Details, and Billing Address

How Data Is Collected


When visitors leave comments on the Website, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile is visible to the public in the context of your comment.

2. Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from the images on the website.

3. Forms

Forms are included throughout the Website to allow visitors to contact melomys. Other forms allow us to collect information to keep you informed on new products, promotions, and other general updates. This information is only shared with your permission and you may opt-out at any time.

4. E-commerce

If you purchase from melomys, personal and financial information will be requested to process the transaction and deliver product(s). 

5. Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill your details again when you leave another comment. These cookies last for one year. 

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. 

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How Data Is Used

When you purchase products from melomys, we collect personal information as part of the buying and selling process. Non-personally identifying information is collected to understand website usage. With your permission, we may send you emails about melomys, new products, promotions, and general updates. 

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. 

For users that register on our Website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. 

Who we share your data with

If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.


If required by law or if you violate our Terms of Service, we may disclose your personal information.

Third Party Services

In general, 

Payment gateways and other transaction processors have their own privacy policies. The privacy policies of these payment gateways and transaction processors apply to the information we are required to provide them process your transactions when making purchases. We recommend you read the privacy policies of these providers so you understand hand your personal information will be handled by this third party service provider.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Links to external sites

Our Website may contain links to external sites not operated by melomys. When clicking on a third party link, you will be directed to the third party’s site. We strongly encourage you to read their privacy statements.

Google Analytics

We use Google Analytics to help us understand who visits the Website and what pages are looked at. No personally-identifying information is disclosed.


How do you get my consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase we imply you consent to the collection of personal data for that specific purpose only.

If we ask for your personal information for a secondary reason, we will ask for your expressed consent or provide an opportunity to say no.

By using the Website, you represent that you are at least the age of majority in your state or province of residence or that you have given us consent to allow any of your minor dependent to use the Website.


To protect your personal information, we take reasonable precautions and follow industry best practices to ensure data is not lost, misused, accessed, disclosed, altered, or destroyed. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

Privacy Policy Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Your continued use of this site after any change in the Privacy Policy constitutes your acceptance of such change.

What Rights You Have Over Your Data

If you have an account on this Website, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obligated to keep for administrative, legal, or security purposes.

Questions And Contact Information

If you have questions or would like to access, correct, amend, or delete any of your personal information we have collected please contact us :


1990 N California Blvd Ste 20 # 1011

Walnut Creek, CA 94596

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